Now hiring - Call Center Agents
Key Responsibilities:
Answer and route inbound calls promptly and courteously
Provide excellent customer service while representing diverse businesses and industries
Accurately document caller information, messages, and requests
Schedule appointments or dispatch service requests when needed
Maintain confidentiality and handle sensitive information with care
Work efficiently in a fast-paced, multi-client environment
What We’re Looking For:
Strong verbal communication and active listening skills
Professional and positive phone demeanor
Ability to multitask and manage time effectively
Experience in customer service, reception, or call center settings preferred
Comfortable using computers and call management software
Full-Time: 32+ hours per week and weekend work is required 1st, 2nd, and 3rd shifts are available
Days worked each week may vary, and typically every other weekend. For example, On a two-week rotating basis, you would work Monday through Friday in Week 1, and in Week 2, you would work on the weekend with two days off during the week.