Key Responsibilities:

Employee Lifecycle Management

• Serve as the primary point of contact for employee HR inquiries, providing guidance on policies, procedures, and benefits.
• Manage new hire onboarding processes, including documentation, HRIS setup, digital workflows, and onboarding checklist completion.
• Coordinates employee offboarding and exit processes, including exit interviews, final documentation, and benefits transitions.
• Maintains accurate and compliant employee records, personnel files, and HRIS data.
• Supports managers by ensuring job descriptions remain accurate, current, and aligned with evolving role responsibilities and organizational needs.

Benefits Administration

• Administers employee benefits programs, including enrollments, qualifying life events, and ongoing benefits support.
• Coordinates and manages the annual open enrollment process, including employee communications, system updates, vendor coordination, and issue resolution.
• Serves as a liaison between employees and benefits providers to address questions and resolve issues.
• Supports benefits reporting, audits, and compliance requirements.

Performance Management & Employee Relations

• Supports the administration of performance review cycles, including tracking timelines, managing documentation, and supporting manager compliance.
• Assists managers with performance concerns and corrective action documentation in partnership with the HR Director.
• Drafts and maintains employee personnel documentation with professionalism, consistency, and confidentiality.
• Supports employee relations matters while escalating complex or high-risk issues to the HR Director.

HR Technology, Data & Reporting

• Effectively utilize HRIS platforms, Excel-based tools, and approved AI-enabled applications to support HR operations, reporting, and documentation accuracy.
• Identifies opportunities to streamline, automate, and improve HR workflows using technology while maintaining data integrity and confidentiality.
• Performs periodic audits of HR data to ensure accuracy and consistency across systems.

Compliance, Leave Administration & Policy Support

• Supports compliance with federal, state, and local employment laws and regulations.
• Coordinates employee leave administration (FMLA, OFLA, paid leave programs, and other applicable leaves) in partnership with the HR Director and external vendors.
• Tracks and administers HR policy acknowledgments, required trainings, and compliance documentation.
• Assists with HR policy development, updates, communication, and consistent application across the organization.
• Support audits, investigations, and compliance reporting as needed.

HR Team Collaboration & Projects

• Partners closely with Recruitment & Onboarding to ensure seamless transitions from hire to employee.
• Provides backup support to other HR team members as needed.
• Assists with HR initiatives, system implementations, process improvements, and department projects.
• Contributes to continuous improvement of HR operations, employee experience, and internal HR practices.