Operations Director

At Quantum Recruiters we focus intently on providing talent to leading employers throughout the Pacific Northwest. We are currently seeking an Operations Director to join our client’s team in Eugene, OR. 

Position Summary

As the Operations Director, you will collaborate on developing business strategies and implementing them on a day-to-day basis.  We seek a mentor and change agent who can assist our client in growing the business while improving efficiency and profit in collaboration with the management team and Principal Owner.

The ideal candidate will embrace the core values of caring – for the team, the clients, and the vendors, being service-oriented, and solution-focused.  Our client is a people first business where all work together to create and maintain a culture based on trust, authenticity, and responsibility. 

Leadership

• Develop and execute business strategies for sustainable growth and risk management.
• Work with business leaders on strategic planning for organizational change and growth.
• Lead change initiatives and support employee adaptation to organizational shifts.
• Develop strategies to foster organizational culture, employee engagement and performance.
• Foster a culture of innovation and inclusivity to drive continuous improvement.

Supervisory Duties

• This position will supervise multiple different departmental managers and is responsible for understanding policies and processes related to those groups.
• Direct supervision of Accounting Manager, Production Manager, Supply Chain Manager and Shipping Lead.
• Provide mentorship and coaching for professional development at all levels.
• Supervise internal operations and evaluate department managers’ performance.

Business Operations

• Manage costs, implement initiatives for profit optimization, enhance financial performance, and process enhancement.
• Analyze performance data, interpret findings, and develop relevant business metrics.
• Collaborate with stakeholders to align budgeting and financial planning.
• Identify and implement process enhancements for improved operational efficiency.’
• Monitor audits and ensure precise financial reporting. Strong working knowledge of accounting and finance, internal accounting, and financial analysis.
• Delegate tasks to enhance employee performance and operational efficiency.
• Manage partnerships and support expansion efforts.
• In partnership with Principal Owner
  • Execute company-wide strategies to achieve organizational goals.
  • Develop and implement policies to cultivate a positive company culture.
  • Monitor and assess risks, implementing preventative measures.
  • Establish measurable, achievable, and clear strategic business goals.

What You Bring

• Strong leadership skills - empowers team and drives accountability.
• Excellent written and verbal communication skills.
• Proven track record of leading results-oriented teams in meeting goals and increasing productivity.
• Ability to exercise good judgement, diplomacy, and to make decisions prudently.
• Thorough understanding of management and financial practices in all areas and phases of business operations.
• Education may vary; an advanced degree in business administration, or finance is preferred, but not required.

Preferred Qualifications

• Experience working in a complex environment serving multiple constituencies and stakeholders.
• Supervisory experience.
• MRP and/or ERP program experience.
• Five years of progressively responsible experience working in administration, project management, or related functions in an organization.